Why this site exists

Our TalkTalk broadband installation nightmares

I am setting up this blog out of sheer frustration at TalkTalk's inability to get our family's broadband set up. It has now been nearly 4 months since the order, and still nothing. I'm not the only one. So my hope is that we get enough links to this blog (please link to www.talktalkbroadbandproblems.com with link text "TalkTalk broadband" ) to affect the google rankings and maybe (who knows) embarrassment may lead to action....I can only hope.

Please note - there is an "official" Talktalk member forum at http://www.talktalkmembers.com/ and I'd invite you to post your queries, complaints, questions there.

I know via the Talktalk member forums of at least 5 others in similar situations. If you find yourself in the same situation as us (that is, you place your broadband order, TalkTalk do not deliver and constantly lie & fob you off with false statements) then let me know and we'll add your story here. I would also encourage you to set up your own public blog (free on blogger.com or other blog site) and give me the link so we can link to each other.

Friday, 9 April 2010

Talktalk broadband problems .. What a joke

This is a joke ... here is what I just posted on the TT forum.


Emma ..... WHAT IS GOING ON !!!

I just spoke to Tech Services : Sankita

She said the status was showing "Inactive" .... then spoke to Customer Services

....Customer services are saying that the order is rejected and we have to start over again

At this point I told SAnkita to DO NOTHING .... as I am already dealing with you.

What is the true story ? This is just a joke. Sorry, but put yourself in my position .....

I am leaving now for a short break, back on Wednesday. PLEASE PLEASE PLEASE can you take this personally, get me the truth, try to get us an active broadband ????????????

I wish there was an icon for REALLY REALLY REALLY frustrated .... a red angry face just does not do it justice.
Posted by MartinH at 12:00

0 comments:

Post a Comment

Subscribe to: Post Comments (Atom)